Privacy Policy
Introduction
Welcome to Model Forge AI's Privacy Policy. Model Forge AI ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, disclose, and protect information that we obtain from you through our website www.modelforge.ai, our services, and any other interactions you may have with us.
Information We Collect
We may collect and process the following information about you:
- Personal Identification Information: Name, email address, phone number, etc.
- Technical Data: IP address, browser type, operating system, referring URLs, page views, and other similar data.
- Usage Data: Information about how you use our website, products, and services.
- Communications: Information you provide when you contact us for support or customer service.
How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: To perform the services you request and to manage our relationship with you.
- To Improve Our Services: To understand how our services are used and to improve and innovate our offerings.
- To Communicate: To send you updates, newsletters, marketing materials, and other information that may be of interest to you.
- For Legal Compliance: To comply with legal obligations and to protect our rights and interests.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our users.
- Legal Requirements: We may disclose your information if required by law or in response to a valid request by a law enforcement or governmental agency.
Security of Your Information
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request access to your personal information.
- Correction: The right to request that we correct any inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information.
- Objection: The right to object to our processing of your personal information.
Third-party Virtual Agent Services
If you interact with virtual agents we host on behalf of our clients, we may collect, process, and store conversation data as instructed by our client (the Data Controller). Such conversations may be retained until the termination of our client’s service or upon specific instruction. If you wish to exercise data rights regarding these conversations, please contact the respective client hosting the virtual agent.
GDPR Compliance
Model Forge AI complies with the EU General Data Protection Regulation (GDPR). We process your information based on legitimate interests, contractual necessity, or explicit consent. You may request access, rectification, or deletion of your data at any time.
Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on our website. You are advised to review this privacy policy periodically for any changes.
Contact Us
If you have any questions about our privacy policy, please contact us at:
Model Forge AI
555 W 2650 S
Brigham City, UT 84302
Email: mmalin@modelforge.ai